Privacy policy for website visitors
Last updated on: 1 June 2021
INTRODUCTION
This privacy policy is provided by Celltrion Healthcare Co., Ltd. (hereinafter "Celltrion Healthcare" or "we") and its affiliated companies/subsidiaries to explain who we are, how we gather, share and use the personal data of visitors to our website (hereinafter "you" or "user"), and to explain how visitors can exercise their rights to data protection. If you have any questions or concerns regarding our use of your personal data or if you would like to exercise your rights — including, but not limited to, objection to the processing of your personal data as described here — contact us using the details given at the end of this privacy policy.
We at Celltrion Healthcare will do our best to safeguard your rights to data protection.
WHO WE ARE
Celltrion Healthcare is a global pharmaceutical company with its central office in Incheon, Republic of Korea (south). Further information can be found on our website at https://www.celltrionhealthcare.com.
PERSONAL DATA
You are not required to register when you visit our website. Only the use of some of our services requires the provision of personal data such as contact details and interests.
"Personal data" may refer to any data that identifies an individual or relates to an identifiable individual, e.g.:
Contact details (name, telephone numbers and email addresses)
Interests (health status, specific requests made via the website).
If you are a healthcare professional, we may ask you for additional personal data related to our professional interaction.
Healthcare professionals are all members of medical, dental, pharmaceutical or nursing professions as well as other individuals who can prescribe, buy, deliver or administer medical products as part of their professional activities.
Additional personal data includes, among other things:
Professional biography/references
Data related to licenses, specialties, professional status, publications, references and other professional achievements or
Data related to your use of our products, your interactions with us and services for those who support you.
If you provide us with personal data about individuals other than yourself or authorise us to collect such data, you require a valid authorisation in accordance with the relevant laws.
HOW WE USE PERSONAL DATA
We use personal data in order to be able to offer functions on our website, including:
Provision of customer services for users;
Answering customer enquiries and fulfilling customer requests;
Sending administrative information to users, e.g. changes to our General Terms and Conditions and guidelines that may be of interest to you.
We also use personal data to ensure that our activities fulfil all relevant legal obligations and comply with out legitimate interests.
Our business activities may include:
Data analysis;
Internal data checks;
Establishing usage trends for our website;
Detecting, preventing and investigating fraud when using our websites;
Monitoring cyber security;
Developing, improving or amending our products and services;
Validating user authorisations to access or use our products and services;
Understanding how our products and services impact you and the people supporting you;
Expanding our business network and capacity.
Personal data provided by you and other website users can be aggregated. We can use and disclose this aggregated data for any purpose. Aggregated data does not personally identify you or other individuals.
Disclosure of personal data
We disclose personal data to third parties as follows:
Our subsidiaries and affiliates around the world for the purposes described in this privacy policy.
Service providers, so that they can provide their services, including among others: website hosting, data analysis, information technology, infrastructure provision, customer services, email delivery and auditing.
Other companies that we work with regarding certain products and services, including our advertising partners for products that we develop and market together.
We also disclose your personal data if we feel it is necessary or appropriate for the following reasons:
(i) to comply with applicable laws and our regulatory monitoring and reporting obligations (including laws from outside your country of residence), (ii) to respond to enquiries from public and government authorities (including authorities from outside your country of residence), (iii) to cooperate with law enforcement authorities, or (iv) for other lawful purposes.
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION (EEA visitors only)
If you are a visitor from the European Economic Area, the legal basis for our collection and use of personal data as described above depends on the personal data concerned and the specific context in which we collect it.
Generally, however, we will only collect your personal data if we have your consent to do so or if processing is in our legitimate interest and does not violate your data protection interests or fundamental rights and freedoms.
Should we request that you provide personal data in order to comply with a legal requirement or contact you, we will always make it clear and explain to you whether the provision of your personal data is obligatory or not (and what consequences refusal to do so may have.)
Furthermore, if we collect and use your personal data in relation to our legitimate interest (or that of a third party), we will make it clear and explain what those legitimate interests are.
INDIVIDUAL RIGHTS
On parts of our website, you have the option to update your profile online.
If you would like to request that we review, correct, update, suppress, limit or erase any personal data you have provided through this website, or if you would like to obtain an electronic copy of your personal data for the purpose of transferring it to another company, you may contact us as indicated in the "CONTACT US" section. We will respond to your request quickly in compliance with applicable laws.
Please indicate in your enquiry which personal data you would like to amend, whether you would like us to erase it from our database or whether you would like us to limit our use of your data. We may have to verify your identity before dealing with your enquiry. We will make every effort to respond to your enquiry as quickly as possible.
When you are asked to enter your personal data, you may refuse to do so. However, if you do not provide us with the necessary information, this may impair our capacity to provide you with the desired services.
Please note that we may have to store certain types of personal data for recording purposes.
DATA SECURITY
We take appropriate organisational, technical and administrative measures to protect your personal data. These include the encryption of your personal data when transferring and storing it.
DATA STORAGE PERIOD
We store your personal data for as long as is necessary and permissible in view of the purpose for which it was collected and which is outlined in this privacy policy.
If we have no current, legitimate business requirements for the processing of your personal data, we will either erase or anonymise it. If this is not possible (e.g. if your personal data is stored in back-up archives) we will store your personal data securely and isolate it from all further processing until it can be erased securely.
INTERNATIONAL DATA TRANSFERS
Your personal data may be transferred to countries other than your country of residence, and processed there. These countries may have data protection laws that differ from the laws in your country.
This website's server is located in the Republic of Korea (south). We may transfer your personal data for legitimate purposes to our subsidiaries/affiliated companies, third-party service providers and business partners throughout the world.
However, we have taken appropriate security measures, in order to ensure that your personal data remains protected in accordance with this privacy policy. This includes the implementation of the European Commission's standard contractual clauses for the transfer of personal data between our group companies, which require all group companies to protect personal data processed within the EEA in accordance with European data protection laws.
Appropriate security precautions have also been taken with our third-party service providers and partners. Further details and our standard contractual clauses are available on request.
USE BY MINORS
Our website and online services are not intended for use by minors under the age of 18.
UPDATES
We can only update this privacy policy in reaction to amended legal, technical or business developments. Should we update our privacy policy, we will take appropriate measures to inform you about the meaning of the changes made. We will obtain your consent to all significant changes to the privacy policy if this is required in accordance with the applicable data protection laws. This privacy policy was last updated on the date indicated above under "Last updated on".
CONTACT US
If you have any questions or concerns about our use of your personal data, please contact our Data Protection Officer using the following details: DPO.CTHC@celltrion.com.
If you are an EEA resident, your can also contact our Data Protection Officer for the EU/EEA at DPO@chaucer.com (Chaucer Consulting: 10 Lower Thames St, London EC3R 6EN, +44 (0) 203 141 8400).
You also have the right to lodge a complaint with your local data protection authority: (such as https://edpb.europa.eu/about-edpb/board/members_en for EEA residents).
Cookies directive
Last updated: May 2018
INTRODUCTION
This cookie directive explains how Celltrion Healthcare Co., Ltd, the data controller based in Incheon, South Korea (hereinafter "CTHC", "we", "our" or "us"), uses cookies and similar technologies to recognise you when you visit our website www.celltrionhealthcare.com and its sub- or referring domains (the "website"). It explains what those technologies are and why we use them, and your right to control our use of cookies.
COOKIES
Cookies are a standard website function that allow us to store small quantities of data about your visit to our website on your computer. Cookies help us to learn which areas of the website are useful and which areas need to be improved.
USE OF COOKIES
We only use cookies that are required to operate our website for technical reasons. You can refuse or accept cookies from this website at any time by activating your browser settings. Please be aware that your website experience will be limited and that not all of the website's functions can be used in their intended form if cookies are deactivated. We are also entitled to use technologies similar to cookies, e.g. Adobe Flash. Flash Local Shared Objects (also known as Flash cookies) ("Flash LSOs") and other technologies can be used, among other things, to gather and store information about your use of the website. Please visit this website for your options regarding Flash LSOs. Please note that the Flash Player setting for limiting the acceptance of Flash LSO may reduce or impair the function of some Flash settings. Browser or device information. Certain information is recorded automatically by most browsers via your device, such as your MAC address (Media Access Control), computer type (Windows or Mac), monitor resolution, name and version of the operating system, device manufacturer and model, language, internet browser type and version and the name and version of the website you used. We use this information to ensure that the website is functioning correctly. To the extent that personal data is collected using cookies or similar technologies, the other sections of this privacy policy apply.
Google Analytics
This website uses functions from the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
CONTACT US
Should you have any questions about our use of cookies or other technologies, please send an email to dpo.cthc.de@celltrionhc.com.
Login via DocCheck®
For this website, we give you the option of logging in with your DocCheck user data. DocCheck is a service provided by DocCheck Community GmbH, Vogelsanger Straße 66, 50823 Cologne, Germany ("DocCheck"). The user name and password check is carried out on DocCheck servers directly; it is not possible for us to read your user name or password, for example. We do not receive any personal data about you as a DocCheck user, unless you have given your explicit consent to this when disclosing the data (e.g. to "DocCheck personnel"). If you agree to the data transfer when logging in, the following personal data will be transferred from DocCheck to Celltrion:
Specialist group
Title (gender)
First name and surname
Email address
Address
This personal data is merged by Celltrion with its own data and used for the purposes listed above.
When using DocCheck, the agreements made between you and DocCheck apply; as regards data protection, the DocCheck privacy policy can be found here: https://more.doccheck.com/en/privacy
Adobe Fonts
This website uses web fonts from Adobe for the consistent display of certain fonts. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).
When accessing this website, your browser loads the required fonts directly from Adobe, in order to be able to show them on your terminal device. When doing so, your browser establishes a connection to the Adobe servers in the USA. This informs Adobe that the website has been accessed via your IP address. When providing the fonts, no cookies are stored according to Adobe.
Data is stored and analysed on the basis of Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in the consistent display of the typeface on their website. If the relevant consent has been requested (e.g. consent to the storage of cookies), the data is processed exclusively on the basis of Art. 6 (1) (a) of the GDPR. Consent may be revoked at any time.
Data transfer to the USA is based on the EU Commission standard contractual clauses. Details can be found here: https://www.adobe.com/uk/privacy/eudatatransfers.html.
Further information on Adobe fonts can be found at: https://www.adobe.com/uk/privacy/policies/adobe-fonts.html.
Adobe's privacy policy can be found at: https://www.adobe.com/uk/privacy/policy.html